Skilled Trades & Manufacturing

it support technician

Name: It Support Technician skill & career-path data
Creator: Futureful

Learned from 21 real résumés for this role.

Across 21 real U.S. résumés for a it support technician, the most distinctive skills are Device Maintenance, Fortigate Firewall and Music Production — each far more common in this role than across all résumés. This is the real skill fingerprint, learned from résumés, not a job description.

Device Maintenance: 14% have it · 2316.6× vs average
Fortigate Firewall: 14% have it · 1544.4× vs average
Music Production: 14% have it · 1158.3× vs average

Based on Futureful's analysis of 102,822 U.S. résumés (2026).

What this means

IT support technicians in this group bring a broad mix of hands-on skills. A smaller share of résumés highlight device maintenance, hardware upgrades, and circuit troubleshooting, alongside security-focused work like FortiGate firewalls and antivirus protection. Others show virtual server management, code analysis, and even music production, pointing to varied technical backgrounds rather than one narrow path. Career movement here is active. Most who moved on became network administrators, while smaller and equal numbers shifted into database administration, front-end web development, accounting clerk roles, or other IT technician positions. People arriving in this role often came from assistant network administrator, data security analyst, IT service technician, operations manager, or PC support technician backgrounds.

AI summary · grounded only in the real data above · never invents a number

Skill fingerprint

ranked by distinctiveness

The skills that most define this role, more common here than across all résumés. The bar shows how distinctive; the % is how many people in the role have it.

device maintenance

2316.6×

14% · N=3

fortigate firewall

1544.4×

14% · N=3

music production

1158.3×

14% · N=3

virtual server management

1158.3×

14% · N=3

antivirus protection

1158.3×

14% · N=3

circuit troubleshooting

1158.3×

14% · N=3

code analysis

926.6×

14% · N=3

hardware upgrade

926.6×

14% · N=3

software installation and maintenance

926.6×

14% · N=3

vulnerability scanning and assessment

926.6×

14% · N=3

vpn administration

926.6×

14% · N=3

backup routines

926.6×

14% · N=3

aerohive wireless

926.6×

14% · N=3

firewall support

661.9×

14% · N=3

cost benefit analysis

631.8×

14% · N=3

Where people go next

Real onward moves from dated work history.

network administrator5% · N=6 database administrator2% · N=3 front-end web developer and search engine marketing2% · N=3 accounting clerk i2% · N=3 it technician2% · N=3 noc tier 2 technician2% · N=3 network systems technician2% · N=3 business systems consultant2% · N=3

Where people come from

The roles that feed into this one.

assistant network administrator5% · N=3 data security analyst9% · N=3 it service technician33% · N=3 operations manager3% · N=3 pc support technician17% · N=3 technical support analyst4% · N=3 technology analyst14% · N=3 trainer11% · N=3

Common questions

Straight answers, every one backed by the real counts on this page.

What skills does a It Support Technician need?

In 21 real résumés for this role, the most defining skills are Device Maintenance (14% have it), Fortigate Firewall (14% have it), Music Production (14% have it), Virtual Server Management (14% have it), Antivirus Protection (14% have it). These are the skills that separate this role from the rest of the workforce.

What do people in It Support Technician roles move on to next?

From real dated work history, the most common next roles are Network Administrator (5% of moves, N=6), Database Administrator (2% of moves, N=3), Front-End Web Developer And Search Engine Marketing (2% of moves, N=3).

What roles lead into It Support Technician?

The roles that most often feed into this one are Assistant Network Administrator (5% of arrivals, N=3), Data Security Analyst (9% of arrivals, N=3), It Service Technician (33% of arrivals, N=3).

Does this page show It Support Technician salary?

No. Résumés do not carry pay, so Futureful holds no compensation data for this role and never invents a dollar figure. Every statistic here is a skill or career-move count backed by real résumés.

Where does this data come from?

The Futureful Career Atlas is built from 102,822 real US résumés, aggregated with no personal data. 21 of them are It Support Technician résumés. Every number on this page is a count of real people, and thin pages are kept out of search. Full method: futureful.app/careers/methodology.

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