Privacy & protections

Your information is yours.

Futureful is free for job seekers, and it stays that way. In plain words, here is exactly what we collect, what we never do with it, and how to change or delete it whenever you want. No surprises, no fine print.

The short version

Three things that are always true.

You raise your hand first

An employer's candidate list is built from the people who applied to or saved one of their jobs. Browse as long as you like: until you act on a role, you are not on anybody's list.

You are not the product

No ad trackers on your session, no ad profile, and no tracking of exactly where you are. Nothing about you is sold or rented to anyone, ever. Employers pay for the platform, which is why you never have to.

You can take it all back

See everything we hold, download a copy, or close the account outright. Deleting removes your account and what is attached to it, apart from the few records our privacy policy lists as kept on purpose, on any day you like, and you never owe us a reason.

01

Who it's for, and what it costs

Futureful is free and open to every job seeker, from students and people finishing school to career changers, veterans, and working adults, in every field. It costs you nothing, ever. There is no paid tier for job seekers, no upsell, and no card on file. Employers pay for the platform. You never do.

02

What we collect, and what we don't

We keep it to what a real match needs: your name, your email, the kinds of work you are looking for, your general area, and whatever you choose to add, like your answers or a résumé. We never ask you for a Social Security number in the app. We don’t track exactly where you are. We don’t put ad trackers on your session. And we never sell or rent anyone’s information, ever.

03

Why we collect it

For one reason only: to match you with real, paid jobs, and to show you why each one matched. We don’t build ad profiles, and we never charge a job seeker a cent.

04

What an employer can see, and when

You raise your hand first. An employer can open your profile only after you apply to one of their jobs, save one of their jobs, or connect with them. Until you do that, you are not on their list at all, and the screen they use says so plainly instead of showing them you. Every match you get also carries the reasons behind it, in plain words, so you can see what the fit is actually built on.

05

Your rights and control

You decide. You can see everything we hold, fix it, download a copy, or delete it. In Settings, “Delete my account” removes your account and what is attached to it, apart from the few records the privacy policy lists as kept on purpose, and we ask you to type DELETE so we know it is really you. You never have to tell us why.

06

Schools and school records

If your school shares records with us, we use them only for the agreed reason and never pass them on. That follows FERPA.

07

How we keep it safe

Information is encrypted, both when it’s sent and when it’s stored. Only Futureful’s own staff can open your details, so the platform can be run and you can be supported. If you are under 18, or if we cannot prove you are an adult, opening your contact details writes a record of who opened it and why, before anything is shown, and if that record cannot be written the details stay hidden. No employer, recruiter or partner can see a young person’s contact details. Employers cannot contact anyone under 18, and we do not text anyone under 18. Our demo uses made-up people, kept fully apart from real accounts. We keep information only as long as we need it, and delete it when you ask.

08

The laws we follow

We follow FERPA for any school records, and California’s CCPA/CPRA: you can ask us what we hold, ask us to correct it, ask us to delete it, and we never sell or share your personal information.

09

The full documents, if you want them

This page is the plain-English version, and it is true. The complete documents are the Privacy Policy and the Terms of Service. They carry the effective date, every third party that handles your information, how long we keep it, and exactly which button removes it.

10

Questions, or want your information deleted?

A real person answers. Get in touch through support and ask us anything, or ask us to delete your information, at any time.

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