Software & IT

it support analyst

Name: It Support Analyst skill & career-path data
Creator: Futureful

Learned from 24 real résumés for this role.

Across 24 real U.S. résumés for a it support analyst, the most distinctive skills are Server Imaging, Vendor Support and Medical Terminology — each far more common in this role than across all résumés. This is the real skill fingerprint, learned from résumés, not a job description.

Server Imaging: 13% have it · 1351.3× vs average
Vendor Support: 25% have it · 868.7× vs average
Medical Terminology: 13% have it · 1013.5× vs average

Based on Futureful's analysis of 102,822 U.S. résumés (2026).

What this means

IT support analysts handle a wide mix of hands-on technical work. The most common distinctive skill across these résumés is vendor support, appearing in about a quarter of them. A smaller share bring specialized experience such as server imaging, laptop imaging, server decommissioning, web server administration, and VTC support. A few also list healthcare-related knowledge like medical terminology and ICD-, showing this role can span different work settings. The career paths here are well documented. Many people move into security-focused roles such as security analyst and IT security analyst, while others become systems administrators, help desk support analysts, or IT project managers. Those entering the role often come from IT security administration, network management, senior network administration, instruction, or project analysis.

AI summary · grounded only in the real data above · never invents a number

Skill fingerprint

ranked by distinctiveness

The skills that most define this role, more common here than across all résumés. The bar shows how distinctive; the % is how many people in the role have it.

server imaging

1351.3×

13% · N=3

vendor support

868.7×

25% · N=6

medical terminology

1013.5×

13% · N=3

icd-10

1013.5×

13% · N=3

vtc support

810.8×

13% · N=3

laptop imaging

810.8×

13% · N=3

web server administration

675.7×

13% · N=3

server decommissioning

579.1×

13% · N=3

safety management

552.8×

13% · N=3

microsoft 365

552.8×

13% · N=3

lan/wan administration

506.7×

13% · N=3

task assignment

506.7×

13% · N=3

issue escalation

506.7×

13% · N=3

safety compliance

486.5×

13% · N=3

electronic health records

467.8×

13% · N=3

Where people go next

Real onward moves from dated work history.

security analyst9% · N=9 it security analyst6% · N=6 systems administrator6% · N=6 help desk support analyst3% · N=3 it project manager3% · N=3 service integration management lead3% · N=3 technical project manager3% · N=3 it support3% · N=3

Where people come from

The roles that feed into this one.

it security administrator10% · N=6 it instructor25% · N=3 it project analyst25% · N=3 network manager5% · N=3 senior network administrator2% · N=3 senior technician25% · N=3

Common questions

Straight answers, every one backed by the real counts on this page.

What skills does a It Support Analyst need?

In 24 real résumés for this role, the most defining skills are Server Imaging (13% have it), Vendor Support (25% have it), Medical Terminology (13% have it), Icd-10 (13% have it), Vtc Support (13% have it). These are the skills that separate this role from the rest of the workforce.

What do people in It Support Analyst roles move on to next?

From real dated work history, the most common next roles are Security Analyst (9% of moves, N=9), It Security Analyst (6% of moves, N=6), Systems Administrator (6% of moves, N=6).

What roles lead into It Support Analyst?

The roles that most often feed into this one are It Security Administrator (10% of arrivals, N=6), It Instructor (25% of arrivals, N=3), It Project Analyst (25% of arrivals, N=3).

Does this page show It Support Analyst salary?

No. Résumés do not carry pay, so Futureful holds no compensation data for this role and never invents a dollar figure. Every statistic here is a skill or career-move count backed by real résumés.

Where does this data come from?

The Futureful Career Atlas is built from 102,822 real US résumés, aggregated with no personal data. 24 of them are It Support Analyst résumés. Every number on this page is a count of real people, and thin pages are kept out of search. Full method: futureful.app/careers/methodology.

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