Operations & Support
it support
Learned from 15 real résumés for this role.
Across 15 real U.S. résumés for a it support, the most distinctive skills are Voip Phone Support, Comsec Custodian and Active Directory And Exchange Management — each far more common in this role than across all résumés. This is the real skill fingerprint, learned from résumés, not a job description.
- Voip Phone Support
- 20% have it · 1621.6× vs average
- Comsec Custodian
- 20% have it · 1297.3× vs average
- Active Directory And Exchange Management
- 20% have it · 1297.3× vs average
Based on Futureful's analysis of 102,822 U.S. résumés (2026).
Skill fingerprint
ranked by distinctivenessThe skills that most define this role, more common here than across all résumés. The bar shows how distinctive; the % is how many people in the role have it.
Where people go next
Real onward moves from dated work history.
Where people come from
The roles that feed into this one.
Common questions
Straight answers, every one backed by the real counts on this page.
What skills does a It Support need?
In 15 real résumés for this role, the most defining skills are Voip Phone Support (20% have it), Comsec Custodian (20% have it), Active Directory And Exchange Management (20% have it), Mac Support (20% have it), Break/Fix (20% have it). These are the skills that separate this role from the rest of the workforce.
What do people in It Support roles move on to next?
From real dated work history, the most common next roles are Information Security Analyst (5% of moves, N=12), Information System Security Analyst (4% of moves, N=9), It Project Manager (3% of moves, N=6).
What roles lead into It Support?
The roles that most often feed into this one are Project Manager (1% of arrivals, N=18), Customer Service Specialist (33% of arrivals, N=3), Data Entry (14% of arrivals, N=3).
Does this page show It Support salary?
No. Résumés do not carry pay, so Futureful holds no compensation data for this role and never invents a dollar figure. Every statistic here is a skill or career-move count backed by real résumés.
Where does this data come from?
The Futureful Career Atlas is built from 102,822 real US résumés, aggregated with no personal data. 15 of them are It Support résumés. Every number on this page is a count of real people, and thin pages are kept out of search. Full method: futureful.app/careers/methodology.
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