Business & Management
it service manager
Learned from 12 real résumés for this role.
Across 12 real U.S. résumés for a it service manager, the most distinctive skills are Itil Methodology, Cisco Network Administration and Process Integration — each far more common in this role than across all résumés. This is the real skill fingerprint, learned from résumés, not a job description.
- Itil Methodology
- 25% have it · 2702.6× vs average
- Cisco Network Administration
- 25% have it · 2027.0× vs average
- Process Integration
- 25% have it · 2027.0× vs average
Based on Futureful's analysis of 102,822 U.S. résumés (2026).
Skill fingerprint
ranked by distinctivenessThe skills that most define this role, more common here than across all résumés. The bar shows how distinctive; the % is how many people in the role have it.
Where people go next
Real onward moves from dated work history.
Where people come from
The roles that feed into this one.
Not enough dated career history yet to show feeder roles.
We show honest gaps instead of guessing.
Common questions
Straight answers, every one backed by the real counts on this page.
What skills does a It Service Manager need?
In 12 real résumés for this role, the most defining skills are Itil Methodology (25% have it), Cisco Network Administration (25% have it), Process Integration (25% have it), Network Hardware Maintenance (25% have it), Major Incident Management (25% have it). These are the skills that separate this role from the rest of the workforce.
What do people in It Service Manager roles move on to next?
From real dated work history, the most common next roles are Project Manager (43% of moves, N=9), System Administrator (29% of moves, N=6), Senior It Engineer (14% of moves, N=3).
What roles lead into It Service Manager?
Not enough dated career history exists yet to show which roles feed into this one, so we show an honest empty state.
Does this page show It Service Manager salary?
No. Résumés do not carry pay, so Futureful holds no compensation data for this role and never invents a dollar figure. Every statistic here is a skill or career-move count backed by real résumés.
Where does this data come from?
The Futureful Career Atlas is built from 102,822 real US résumés, aggregated with no personal data. 12 of them are It Service Manager résumés. Every number on this page is a count of real people, and thin pages are kept out of search. Full method: futureful.app/careers/methodology.
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