Business & Management

it program manager

Name: It Program Manager skill & career-path data
Creator: Futureful

Learned from 42 real résumés for this role.

Across 42 real U.S. résumés for a it program manager, the most distinctive skills are Customer Relationship Management (Crm), Customer Service Support and It Security Audit — each far more common in this role than across all résumés. This is the real skill fingerprint, learned from résumés, not a job description.

Customer Relationship Management (Crm): 14% have it · 1544.4× vs average
Customer Service Support: 14% have it · 1158.3× vs average
It Security Audit: 14% have it · 1158.3× vs average

Based on Futureful's analysis of 102,822 U.S. résumés (2026).

What this means

IT program managers in this set bring a broad mix of skills. The most common, each on six résumés, are customer relationship management, customer service support, and IT security audit. Smaller shares list development processes, HP PPM, IT architecture, data exchange, and big data analytics. This blend suggests a role that balances technical oversight with client-facing coordination and program governance. The path into this role is clear: most people arrive as IT project managers, with a smaller share coming from senior project manager, principal consultant, or director positions. Afterward, many move on to IT project manager of safety and soundness or senior project manager, while others shift into PMO management, business analysis, or Salesforce product roles.

AI summary · grounded only in the real data above · never invents a number

Skill fingerprint

ranked by distinctiveness

The skills that most define this role, more common here than across all résumés. The bar shows how distinctive; the % is how many people in the role have it.

customer relationship management (crm)

1544.4×

14% · N=6

customer service support

1158.3×

14% · N=6

it security audit

1158.3×

14% · N=6

development processes

1158.3×

7% · N=3

hp ppm

772.2×

7% · N=3

it architecture

772.2×

7% · N=3

data exchange

772.2×

7% · N=3

big data analytics

579.1×

7% · N=3

er studio

579.1×

7% · N=3

customer portal

579.1×

7% · N=3

dynamics crm

579.1×

7% · N=3

project planning and tracking

579.1×

7% · N=3

meeting scheduling

579.1×

7% · N=3

meeting notes

579.1×

7% · N=3

lead meetings

579.1×

7% · N=3

Where people go next

Real onward moves from dated work history.

it project manager of safety & soundness7% · N=6 senior project manager7% · N=6 it program and pmo manager4% · N=3 business analyst4% · N=3 senior salesforce product manager4% · N=3 recovery & resolution separability program manager4% · N=3 project portfolio manager information systems4% · N=3 it project manager4% · N=3

Where people come from

The roles that feed into this one.

it project manager2% · N=27 senior project manager2% · N=12 principal consultant10% · N=6 it program director33% · N=3 it project17% · N=3 it project management17% · N=3 it portfolio manager33% · N=3 it senior project manager6% · N=3

Common questions

Straight answers, every one backed by the real counts on this page.

What skills does a It Program Manager need?

In 42 real résumés for this role, the most defining skills are Customer Relationship Management (Crm) (14% have it), Customer Service Support (14% have it), It Security Audit (14% have it), Development Processes (7% have it), Hp Ppm (7% have it). These are the skills that separate this role from the rest of the workforce.

What do people in It Program Manager roles move on to next?

From real dated work history, the most common next roles are It Project Manager Of Safety & Soundness (7% of moves, N=6), Senior Project Manager (7% of moves, N=6), It Program And Pmo Manager (4% of moves, N=3).

What roles lead into It Program Manager?

The roles that most often feed into this one are It Project Manager (2% of arrivals, N=27), Senior Project Manager (2% of arrivals, N=12), Principal Consultant (10% of arrivals, N=6).

Does this page show It Program Manager salary?

No. Résumés do not carry pay, so Futureful holds no compensation data for this role and never invents a dollar figure. Every statistic here is a skill or career-move count backed by real résumés.

Where does this data come from?

The Futureful Career Atlas is built from 102,822 real US résumés, aggregated with no personal data. 42 of them are It Program Manager résumés. Every number on this page is a count of real people, and thin pages are kept out of search. Full method: futureful.app/careers/methodology.

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