Career Atlas

Skilled Trades & Manufacturing

help desk technician

Learned from 18 real résumés for this role.

Across 18 real U.S. résumés for a help desk technician, the most distinctive skills are Run Reports, Supervise Employees and Backup And Restore Data — each far more common in this role than across all résumés. This is the real skill fingerprint, learned from résumés, not a job description.

Run Reports
17% have it · 1801.8× vs average
Supervise Employees
17% have it · 1351.3× vs average
Backup And Restore Data
17% have it · 1081.1× vs average

Based on Futureful's analysis of 102,822 U.S. résumés (2026).

Skill fingerprint

ranked by distinctiveness

The skills that most define this role, more common here than across all résumés. The bar shows how distinctive; the % is how many people in the role have it.

run reports
1801.8×
17% · N=3
supervise employees
1351.3×
17% · N=3
backup and restore data
1081.1×
17% · N=3
provided it support
810.8×
17% · N=3
troubleshoot problems
737.1×
17% · N=3
network topology
523.1×
17% · N=3
ethical hacking
405.4×
17% · N=3
pc deployment
405.4×
17% · N=3
order fulfillment
311.8×
17% · N=3
system implementation
289.6×
17% · N=3
active listening
284.5×
17% · N=3
network connectivity troubleshooting
225.2×
17% · N=3
food service
222.1×
17% · N=3
pc support
188.6×
17% · N=3
server configuration
86.3×
17% · N=3

Where people go next

Real onward moves from dated work history.

network administrator7% · N=9system administrator4% · N=6deployment technician4% · N=6network analyst4% · N=6owner2% · N=3help desk2% · N=3project manager infrastructure it2% · N=3general manager2% · N=3

Where people come from

The roles that feed into this one.

network systems administrator8% · N=6customer service7% · N=3deployment technician14% · N=3helpdesk14% · N=3information security administrator17% · N=3security officer3% · N=3systems analyst ii17% · N=3systems and network administrator17% · N=3

Common questions

Straight answers, every one backed by the real counts on this page.

What skills does a Help Desk Technician need?

In 18 real résumés for this role, the most defining skills are Run Reports (17% have it), Supervise Employees (17% have it), Backup And Restore Data (17% have it), Provided It Support (17% have it), Troubleshoot Problems (17% have it). These are the skills that separate this role from the rest of the workforce.

What do people in Help Desk Technician roles move on to next?

From real dated work history, the most common next roles are Network Administrator (7% of moves, N=9), System Administrator (4% of moves, N=6), Deployment Technician (4% of moves, N=6).

What roles lead into Help Desk Technician?

The roles that most often feed into this one are Network Systems Administrator (8% of arrivals, N=6), Customer Service (7% of arrivals, N=3), Deployment Technician (14% of arrivals, N=3).

Does this page show Help Desk Technician salary?

No. Résumés do not carry pay, so Futureful holds no compensation data for this role and never invents a dollar figure. Every statistic here is a skill or career-move count backed by real résumés.

Where does this data come from?

The Futureful Career Atlas is built from 102,822 real US résumés, aggregated with no personal data. 18 of them are Help Desk Technician résumés. Every number on this page is a count of real people, and thin pages are kept out of search. Full method: futureful.app/careers/methodology.

Every figure on this page is a real count over real résumés (N = résumés behind it). No salary is shown, we hold no compensation data, so every claim is a skill or frequency truth, never a dollar promise. How we count · Explore more roles →

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