Career Atlas

Skilled Trades & Manufacturing

desktop support technician

Learned from 24 real résumés for this role.

Across 24 real U.S. résumés for a desktop support technician, the most distinctive skills are Exchange Server 2003, User Access Rights and Lync 2013 — each far more common in this role than across all résumés. This is the real skill fingerprint, learned from résumés, not a job description.

Exchange Server 2003
13% have it · 2027.0× vs average
User Access Rights
13% have it · 2027.0× vs average
Lync 2013
13% have it · 1351.3× vs average

Based on Futureful's analysis of 102,822 U.S. résumés (2026).

Skill fingerprint

ranked by distinctiveness

The skills that most define this role, more common here than across all résumés. The bar shows how distinctive; the % is how many people in the role have it.

exchange server 2003
2027.0×
13% · N=3
user access rights
2027.0×
13% · N=3
lync 2013
1351.3×
13% · N=3
desk-side support
1351.3×
13% · N=3
help desk and desktop support
1013.5×
13% · N=3
exchange support
1013.5×
13% · N=3
desktop and laptop maintenance
1013.5×
13% · N=3
laptop/desktop imaging
1013.5×
13% · N=3
desktop setup
1013.5×
13% · N=3
windows 7 & 10
1013.5×
13% · N=3
ticket resolution
608.1×
38% · N=9
physical and virtual servers
810.8×
13% · N=3
nextgen
760.1×
13% · N=3
sop documentation
675.7×
13% · N=3
mckesson
675.7×
13% · N=3

Where people go next

Real onward moves from dated work history.

network administrator9% · N=12it specialist5% · N=6system support desktop specialist5% · N=6it administrator5% · N=6web development2% · N=3ui designer2% · N=3internship2% · N=3chief executive officer & co-founder2% · N=3

Where people come from

The roles that feed into this one.

desktop support analyst11% · N=6technical support specialist5% · N=6systems support specialist29% · N=6desktop support engineer8% · N=3help desk specialist8% · N=3helpdesk support analyst20% · N=3network support administrator33% · N=3network systems technician25% · N=3

Common questions

Straight answers, every one backed by the real counts on this page.

What skills does a Desktop Support Technician need?

In 24 real résumés for this role, the most defining skills are Exchange Server 2003 (13% have it), User Access Rights (13% have it), Lync 2013 (13% have it), Desk-Side Support (13% have it), Help Desk And Desktop Support (13% have it). These are the skills that separate this role from the rest of the workforce.

What do people in Desktop Support Technician roles move on to next?

From real dated work history, the most common next roles are Network Administrator (9% of moves, N=12), It Specialist (5% of moves, N=6), System Support Desktop Specialist (5% of moves, N=6).

What roles lead into Desktop Support Technician?

The roles that most often feed into this one are Desktop Support Analyst (11% of arrivals, N=6), Technical Support Specialist (5% of arrivals, N=6), Systems Support Specialist (29% of arrivals, N=6).

Does this page show Desktop Support Technician salary?

No. Résumés do not carry pay, so Futureful holds no compensation data for this role and never invents a dollar figure. Every statistic here is a skill or career-move count backed by real résumés.

Where does this data come from?

The Futureful Career Atlas is built from 102,822 real US résumés, aggregated with no personal data. 24 of them are Desktop Support Technician résumés. Every number on this page is a count of real people, and thin pages are kept out of search. Full method: futureful.app/careers/methodology.

Every figure on this page is a real count over real résumés (N = résumés behind it). No salary is shown, we hold no compensation data, so every claim is a skill or frequency truth, never a dollar promise. How we count · Explore more roles →

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